Mary Ann Trading (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and business operations.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
1.1 Personal Information
- Name, email address, phone number, and company details when you contact us or place an order.
- Billing and shipping addresses for transaction processing.
1.2 Transaction Information
- Payment details for bulk purchases and export transactions (processed securely through third-party payment processors).
- Order history and product preferences.
1.3 Technical Information
- IP address, browser type, device details, and website usage data collected via cookies and analytics tools.
- Log data for security monitoring and fraud prevention.
1.4 Communications Data
- Correspondence via email, phone, or contact forms.
- Marketing preferences and newsletter subscription details.
2. How We Use Your Information
We use collected data for the following purposes:
- Order Processing: To fulfill and manage product shipments and transactions.
- Customer Support: To address inquiries, complaints, and service requests.
- Marketing & Promotions: To send newsletters, special offers, and industry insights (you may opt out at any time).
- Security & Fraud Prevention: To protect against unauthorized access, fraud, and other malicious activities.
- Legal Compliance: To adhere to applicable laws and regulations.
3. Data Sharing & Disclosure
We do not sell or rent your personal information. However, we may share it in the following circumstances:
- With Service Providers: Third-party logistics, payment processors, and IT service providers that help us run our business.
- Legal Requirements: When required by law, regulation, or legal proceedings.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to new ownership.
4. Data Security
We implement strict security measures to protect your personal data, including encryption, access controls, and secure servers. While we strive to safeguard your data, no method of transmission over the internet is 100% secure.
5. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Correction: Request access to your personal information and correct inaccuracies.
- Opt-Out: Unsubscribe from marketing communications.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Restrict Processing: Limit how we use your data in certain circumstances.
To exercise your rights, contact us at [email protected].
6. Cookies & Tracking Technologies
We use cookies and similar technologies to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. International Data Transfers
As an international trading company, your information may be stored and processed in multiple countries. We ensure data transfers comply with applicable privacy laws.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Mary Ann Trading
Email: [email protected]
Phone: +63 967 076 7976
Address: 208 Salvador Ext, Cebu City, 6000 Philippine
By using our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy.